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Sports Team Dealer Automates Accounting with Webgility

With Webgility, TCA Team in Dallas, Texas, streamlined their order processing, automated complex data entry, and empowered their small team to support rapid growth, all while improving accuracy and saving countless hours.

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TCA Team customer story video
Results

Results at a glance

  • Major Time Savings Data prep and posting that once took a week now takes just hours, even as order volume increased.
  • Improved Accuracy Automated integration and SKU mapping between custom software, Shopify, and QuickBooks Enterprise reduced manual errors and increased trust in their numbers.
  • Responsive, Reliable Support Webgility’s support team provided prompt, effective help across different operating systems and time zones.
  • Scalable Operations The team kept pace with high growth without needing to expand headcount or increase manual workload.
The Challenge

TCA Team Faced

  1. Manual Data Entry Overload: Managing thousands of unique SKUs across multiple vendors and custom stores made manual bookkeeping time-consuming and unsustainable for a small team.
  2. Complex SKU Mapping: Each team store had unique, vendor-specific SKUs, making it difficult to align and sync data between custom platforms, Shopify, and QuickBooks.
  3. Risk of Errors: Manual processes increased the risk of mismatched deposits, posting mistakes, and missed transactions.
  4. Limited Capacity for Growth: As order volume grew, the team needed a way to scale operations without adding more manual labor.
The Solution

TCA Team Adopted Webgility

  1. Automated Data Integration: Webgility enabled seamless import of sales data from both their custom store platform and Shopify, translating unique SKUs and posting directly to QuickBooks Enterprise.
  2. Customizable Workflows: With some initial data prep, the team established a repeatable, efficient process that drastically reduced the time required for accounting tasks.
  3. Improved Accuracy & Oversight: Automated mapping and posting improved the accuracy of financial data, making it easier to identify refunds, track postings, and trust the numbers for business decisions.
  4. Exceptional Support: Webgility’s support team was prompt and accommodating, resolving issues quickly across both Mac and Windows environments and even working around time zone differences.
In Her Words
“The time savings has helped us keep up with our growth. Order volume has increased, but processing time hasn’t. Webgility lets us focus on serving our teams, not on manual data entry. Their support has been prompt and effective, and we’re grateful to have them as a partner as we scale.”
Kathy Smith
Kathy SmithChief Financial Officer

About TCA Team

TCA Team is a leading team dealer specializing in outfitting baseball, softball, soccer, volleyball, and other sports organizations. By building custom online stores for each client, they simplify the ordering process and handle logistics from vendor selection to direct-to-customer shipping.
TCA Team
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Find out what your operational gaps are actually costing you.

Our team of experts will help surface your operations and finance concerns. In 30 minutes, we will discuss your channels, accounting setup, leakages, inventory inconsistencies, and close process.

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Operational Snapshot ● Live
Orders reconciled today 1,247 ✓
Amazon payout tied out $47,241 ✓
Exceptions resolved 3 cleared
Inventory synced All channels ✓
Books status Certified ✓
✦ Books Closed & Certified Verified by M. Reyes · Specialist
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